19.04.2012 | 10:25
Evo, zanimljivi materijal ... priča tipa "David vs Goliath"
http://www.seattlerex.com/seattle-rex-vs...e-the-verdict-is-in/
A few years ago, Apple sold me a $4,000 computer with a defective graphics chip/logic board. The defective part was the Nvidia 8600M GT GPU, and when it was discovered that the machine was defective, Apple refused to take it back and issue me a refund. Instead, they promised to replace the 8600M GT boards when they failed, up to 4 years from the date of purchase.Three years later, the board failed, and predictably, Apple refused to replace it. Instead, they used the fact that the machine wouldn’t boot (due to the failed logic board) to deny the repair. Not only that, but in addition, they tried to charge me a hefty sum of money to have it replaced, knowing full well that Nvidia pays for the full repair cost.
Three and a half months ago, after having my repair denied, I announced on this very site that I was going to sue Apple. Reading these lawsuit threats often, many people assumed that I was bluffing or blowing off steam, but true to my word, I did exactly what I said I was going to do. I sued Apple.
I arrived at the King County Courthouse shortly after 8am, and about forty five minutes later, the clerk performed roll call. Imagine my surprise when I learned that Apple had sent not one, but two people to represent the company. When Apple told me that I would get nothing, they really meant it.
After seeing that Apple sent two guys … two guys who were in continuous contact with Apple legal via text and cell … I knew that I was outgunned, outspent, and out-everything elsed. $500,000,000,000 vs. $37 and a pack of chewing gum is not a fair fight. Because of this, I offered settlements that were ridiculously favorable to Apple and unfavorable to myself, but even these were rejected. Thank goodness that they were.
After listening to Apple, the judge turned to me and asked for my response, and I explained to him, in detail, that the chips, logic boards, and GPUs in all of the MacBook Pro models were the same, regardless of the speed at which the CPUs had been clocked.
Confused, the judge turned to Apple and asked, “Is this true?”
There was some awkward silence as the Apple guys exchanged uncomfortable looks between each other, before one of them finally said “Yes, it is.”
“So, this machine IS covered by the 8600GT repair program?”, asked the judge.
“Yes it is, your honor”, replied Apple.
So, there we were. Not more than 2 minutes into the trial, and Apple conceded to trying to hoodwink the judge.
Eventually, over the continued objections of the Apple folks (one of the guys kept arguing that I should give Apple one last chance to fix it), I was awarded a cash amount. The amount I was awarded is enough to replace the computer, which means that I should once again have a 17″ laptop. Assuming Apple actually pays me.
The obsessiveness of crushing all perceived enemies, no matter how big or small, regardless of whether they are wrong or right, should be of concern to all iFans and financiers. It’s getting to the point where it’s really, really just sick.
Gone are the days of the scrappy underdog, throwing a hammer through the window of conformity, and what has emerged is … well, it’s far worse than what it was rebelling against.
Apple has become the Orwellian nightmare that it warned us about some 30 years ago. A huge vehicle of sameness backed by legions of newthink practitioners, gleefully cheering as Big Bully annihilates one thoughtcriminal after another.